Incident Response Briefing Paper

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Building Best Practices for Effective Monitoring of a Third Party’s Incident Event Management Program

To help organizations be better prepared against increasingly inevitable incidents, the Shared Assessments SIG Committee has released “Building Best Practices for Effective Monitoring of a Third Party’s Incident Event Management Program.” The paper outlines a newly developed best practices model of incident event management program creation. This new program tool covers planning, preparation, execution, reporting, and remediation control, to guide a higher level of preparation. It uses a proactive approach and a thorough review of outsourcing risks, as well as the possible disruption of service that could result. The model contains a defined means for protecting data, consumers and the outsourcing relationship. A step-by-step guideline is presented, which can be tailored to each relationship.

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