The broad processes for managing organizational change. Change management encompasses planning, oversight or governance, project management, testing, and implementation. The purpose is to ensure that no unnecessary changes are made, that all changes are documented, that services are not unnecessarily disrupted and that resources are used efficiently.
Retrieved from FFIEC IT Handbook Infobase. (2018). https://www.ffiec.gov/press/PDF/FFIEC_IT_Handbook_Information_Security_Booklet.pdf