Industry-leading customization, flexibility, efficiency and comprehensive tracking for third-party risk management programs
The Toolkit embodies a “Trust, but Verify” approach for conducting third-party risk management assessments built on evidence-based, standardized methodology
January 8, 2019 (Santa Fe, NM) – The Shared Assessments Program, the member-driven leader in third-party risk assurance, today issued the 2019 Shared Assessments Third Party Risk Management Toolkit. The components of the Toolkit allow organizations to manage the full vendor assessment relationship life cycle – from planning a third-party risk management program, to building and capturing assessments, to benchmarking and ongoing evaluation of a program.
The Shared Assessments Third Party Risk Management Toolkit was built by the member community, leveraging the collective intelligence of diverse practitioners, and spanning industries and perspectives.
“As is now reported on an almost daily basis, third-party IT security risks can cause millions of dollars in loss and damage, and possibly irreparable harm to an organization’s reputation. The continually escalating pace of attacks and the innovation that bad actors now employ means that organizations must be continuously vigilant,” said Glen Sgambati, risk management expert and 2019 Shared Assessments Program Chair from member Early Warning Services. “Given the scope of the threat, no one organization can go it alone. The Shared Assessments 2019 Third Party Risk Management Toolkit is an asset that affords risk management professionals speed and flexibility in creating and conducting vendor assessments.”
“With the growing need of a risk-based approach to Third Party Risk Assessments, the 2019 Shared Assessments Risk Management Toolkit makes it so much easier to be able to demonstrate that concept, no matter what industry the user is in,” said Angela Davis Dogan, Director of Vendor Risk & Compliance Services, Lynx Technology Partners. “From the starting point of its first availability, the Shared Assessments Standard Information Gathering (SIG) Questionnaire Tool and the Standardized Control Assessment (SCA) Procedure Tool have been a library of best practice questions and assessment processes. With the 2019 Toolkit, they are presented in a way that makes that fact even clearer to all users of the tools.”
Continuous quality improvement evaluation of the Toolkit is conducted to ensure that updates are reliable, relevant and efficient. Due to the pace and volume of vendor arrangements at most organizations, standardization is key to managing third-party risk efficiently and effectively, but flexibility and customization are also often necessary. The Toolkit meets the need for both standardization and flexibility.
The components of the 2019 Toolkit are:
- Vendor Risk Management Maturity Model (VRMMM) Benchmark Tools:The VRMMM has been updated and improved annually since 2013, and is the longest running third-party risk maturity model, vetted and refined by hundreds of the most experienced third-party risk management professionals and the basis for an annual published study. The VRMMM Benchmark Tools are free and available at: sharedassessments.org/vrmmm.
The VRMMM evaluates third-party risk assessment programs against a comprehensive set of best practices. The VRMMM has always been the go-to place to understand the major building blocks of any vendor risk management program. Broken into eight categories the model explores more than 200 program elements that should form the basis of a well-run third-party risk management program. The VRMMM’s eight categories are: Program Governance; Policies Standards, and Procedures; Contract Development, Adherence, and Management; Vendor Risk Assessment Process; Skills and Expertise; Communications and Information Sharing; Tools, Measurement, and Analysis; and Monitoring and Review.
- Standardized Information Gathering (SIG) Questionnaire Tools: The SIG employs a holistic set of industry best practices for gathering and assessing 18 critical risk domains and corresponding controls, including information technology, cybersecurity, privacy, resiliency and data security risks. It serves as the “trust” component for outsourcers who wish to obtain succinct, scoped initial assessment information on a service provider’s controls. The SIG can also be used proactively by service providers, to reduce initial assessment duplication and assessment fatigue, by supplying their own SIGs to outsourcers.
- Standardized Control Assessment (SCA) Procedure Tools: The SCA assists risk professionals in performing onsite or virtual assessments of vendors. This is the “verify” component of a third-party risk program. The SCA mirrors the 18 critical risk domains from the SIG, and can be scoped to an individual organization’s needs. The SCA package includes the SCA Report Template, which provides a standardized approach to collecting and reporting assessment results.
- GDPR Privacy Tools: The GDPR Tools provides a narrative introduction and a set of components to help meet the requirements imposed on how Controllers (i.e., outsourcers) must appoint and monitor Data Processors (i.e., third parties/vendors). The Privacy Tools can be used as part of a holistic privacy management program that reaches beyond the scope of GDPR, and can be used both to assess service providers and to manage an outsourcer’s privacy data controls. The GDPR Privacy Tools cover both Trustand Verifyfor Privacy and tracks the inventory of where data is located.
New for 2019: Lighter Architecture, Custom Scoping, Assessment Streamlining
In addition to updating all the Program Tools to account for new regulations and frameworks, as well as making updates for emerging technologies and threats, there were some major changes to how the Tools function. These changes were made in response to members who want speed and flexibility in creating, administering and storing their assessments.
Major changes made include the 2019 SIG Questionnaire Tools now contain a vendor assessment questionnaire builder, rather than a static questionnaire. Other changes include:
- Content Library – The Content Library consists of standardized questions (SIG Lite and SIG Core), as well as vertical-specific questions and the opportunity to add custom questions. Questionnaires are built on the fly from this Content Library, allowing the user to retain the benefits of standardization, while also allowing customization when required.
- SIG Architecture – The 2019 SIG code is more lightweight than before, making the file size smaller and less susceptible to technical issues. This also makes questionnaire creation faster.
- Custom Scoping – Organizations can now scope by Domain, by Category, by Authority Document, by Tiered Scoping or by Individual Question Scoping.
- Saved Questionnaires – Any SIG questionnaire that you create with the Tool can be saved within the SIG Management Tool as a template that can be used or modified for future vendor assessments.
- SIG and SCA Integration – The scoping features of the SIG carry through for outsourcers that want to create a Standardized Control Assessment (SCA) Procedure Tool for onsite or virtual assessments. An SCA can automatically be customized to match just the relevant questions answered by the Assessee scoped in the SIG questionnaire.
Another new feature in 2019, is an accompanying Glossary intended to unify and inform the field of third-party risk management and improve overall communications in the field.
The Toolkit is constantly updated with the most relevant and current US and International regulatory and privacy content such as NIST 800-53r4, NIST CSF 1.1, FFIEC CAT Tool, the EU GDPR and PCI 3.2.1. The Toolkit was designed to work together to help third-party risk practitioners with all aspects of the third-party risk management life cycle.