The Assurance Problem Nobody Owns

The Assurance Problem Nobody Owns Why Security Questionnaires, Customer Trust, Regulatory Inquiries, and Third-Party Risk Have Become One Business Challenge Organizations spend thousands of hours each year responding to security questionnaires, customer due diligence requests, regulatory inquiries, audits, privacy assessments, AI governance reviews, and third-party risk activities—yet these efforts are often managed by different teams, using different processes, and drawing from the same underlying evidence. In this thought-provoking 50-minute session, we will explore how assurance activities have become fragmented across the enterprise, creating inefficiencies, inconsistent responses, increased operational burden, and unnecessary trust friction. Attendees will learn why traditional organizational structures struggle to keep pace with growing assurance demands, the hidden costs of assurance silos, and how leading organizations are beginning to view assurance as a strategic business capability rather than a collection of disconnected tasks. Participants will leave with a practical framework for identifying assurance gaps, improving cross-functional collaboration, and building a more unified approach to establishing and maintaining trust with customers, regulators, partners, and other stakeholders.