On Demand Events

Teresa is a Senior Consultant with Shared Assessments specializing in Resilience and Continuity and Third Party Risk Management. T (as she is called) has more than 30 years of experience developing business resilience, continuity and incident management best practices within the financial services industry. T is also a serial retiree having most recently retired in 2019 from Citizens Financial Group (CFG) where she served as Executive Vice President and Head of Resilience, Recovery and Crisis and Chief of Staff in Corporate Security & Resilience (CS&R). T served as the thought leader shaping the Resilience agenda for Citizens Financial Group, including Business Resilience and Continuity, IT Resilience, Disaster Recovery and Incident Management. T’s chief responsibility was to ensure the continuity of operations should any event or situation disrupt – or threaten to disrupt – the delivery of financial services, and/or profoundly and negatively impact public confidence in the Group. T also served as Chief of Staff to the Bank’s Chief Security Officer, serving as her delegate in protecting the bank’s physical and digital security. Upon her retirement, T received certificates of appreciation from the Governor of the State of Rhode Island, the Rhode Island Alliance for Business Resilience and the Head of the Federal Emergency Management Agency (FEMA). Prior to joining CFG, T had retired from RBS Group in 2009, where she was the Global Head of Business Continuity.

Robert is a Senior Manager at Citizens Bank specializing in Business Resilience and Disaster Recovery for the organization. Bob has more than 35 years of experience in the financial services industry developing technology solutions to support the recoverability, availability, and needs of the business. In his current role at Citizens bank, Bob is responsible for ensuring internal compliance with the bank’s disaster recovery program and for compliance by critical third parties with the bank’s disaster recovery policies. Bob is also a key contributor to the data center strategy and architecture teams as well as the Cloud governance and oversight board. Prior roles at Putnam Investments, included disaster recovery compliance, data architect, and imaging design lead. Bob is an active member of the Rhode Island Alliance for Business Resilience and his local Community Emergency Response Team (CERT).