In an outsourcing context, the strategies, techniques, and processes employed to ensure that each element of an outsourcer’s supply chain meets the outsourcer’s risk standards and executed down the entire chain in oversee outsourced critical function is effectively supervised. The management of outsourcing complexity in the supply chain is a subset of complex supply chain management. Complex supply chain as a term applies to all elements required to bring a product or service to market. For instance materials, parts for assembly, assembled parts, final products/services, distribution/transportation/marketing channels; where a change in any element may impact other elements in the chain. Contractual contexts exist regarding the chains involved and how outsourcers protect themselves from the risks posed. Adapted from EBA Outsourcing Arrangements 2019.
